Confidence Satisfaction Surveys

		The Confidence Satisfaction Survey Program features: Clear, easy to follow surveys designed by providers, for providers, that are reliable and valid Benchmarking results against a database of more than 35,000 individual respondents Expert staff that provides accurate, timely reports (turnaround time to process reports after the agreed upon “cut-off date” is usually three weeks) Reporting mechanisms that help your community determine key priorities to promote your successes and target opportunities for improvement Tools and resources to assist your staff and managers develop actionable goals and steps to take promoting a team approach to quality improvement The Confidence PDQ Rating System and Percentile Rankings to communicate overall results and provide a marketing advantage to your community to showcase your achievements There is no other survey program – at this price point – that gives you the ability to assess the satisfaction of your customers, as well as an opportunity to benchmark your organization’s performance with others. The Confidence Survey program is a Centers for Medicare and Medicaid Services (CMS) approved resident satisfaction survey program.

The Confidence Satisfaction Survey Program features:

Clear, easy to follow surveys designed by providers, for providers, that are reliable and valid
Benchmarking results against a database of more than 35,000 individual respondents
Expert staff that provides accurate, timely reports (turnaround time to process reports after the agreed upon “cut-off date” is usually three weeks)
Reporting mechanisms that help your community determine key priorities to promote your successes and target opportunities for improvement
Tools and resources to assist your staff and managers develop actionable goals and steps to take promoting a team approach to quality improvement
The Confidence PDQ Rating System and Percentile Rankings to communicate overall results and provide a marketing advantage to your community to showcase your achievements
There is no other survey program – at this price point – that gives you the ability to assess the satisfaction of your customers, as well as an opportunity to benchmark your organization’s performance with others.

The Confidence Survey program is a Centers for Medicare and Medicaid Services (CMS) approved resident satisfaction survey program.